If you get red text over your charts like the image below you can look for the error code in the box. Knowing the error codes will help you know what needs to be fixed for it to work.
E400 - Incorrect login, the email or the password was left blank.
E403 - Member account is no longer active. This results from the eaconomy account going into a non-active status due to a non-payment of the subscription. To avoid this error the eaconomy account must be active, which requires a payment in the last 31 days. To pay for the eaconomy license you can use Skrill, Uphold, Bitcoin or credit card. Credit cards are the least reliable form of payment.
E404 - License does not exist, the license is not activated or the account ID you are trying to run the software on does not match the account ID that you entered into your License page. You can update the License page with the account ID in your broker.
E409 - Incorrect login, the email or the password is wrong. The email and password need to match the email and password in your company account. Please note that these fields are case sensitive.
0 - The software could not connect to the server and will try again in 30 seconds.